PRIVACY POLICY
Osami Privacy Policy
Effective Date: December 05, 2023
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Scope of This Policy
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Agreement to Terms
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Information We Collect
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Cookies
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Children’s Privacy
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Our Use of Personal Information
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Our Disclosure of Personal Information
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Your Privacy Choices
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SMS
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Security
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Additional Disclosures for Residents of California
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Additional Disclosures for Residents of Canada
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Additional Disclosures for Residents of the European Union (EU) and United Kingdom (UK)
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Additional Disclosures for Residents of Brazil
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Additional Disclosures for Residents of Australia and New Zealand
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Links to Other Websites
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Effective Date and Changes to This Privacy Policy
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How to Contact Us
Scope of This Policy
Osami (“Osami,” “we,” “us,” “our”) respects your privacy and values your trust. The purpose of this Privacy Policy is to inform you of the treatment and handling of personal information that we may learn about you from using our website at osamiofficial.com (the “Site”), from purchasing products from us, and/or by use of any of our services (collectively, the “Service”). If you have any questions regarding this information or our privacy practices, please contact us via the methods set out in the How to Contact Us section at the end of this Privacy Policy.
Agreement to Terms
If you do not agree with the terms of this Privacy Policy, then you should immediately discontinue use of the Service without providing us any personal information.
Information We Collect
We may collect the following categories of personal information (a) directly from you (such as when you create an account, order a product, fill out feedback forms or surveys, or send communications to us), (b) from third-party websites that you visit where our advertisements may be served, (c) from the device and browser that you use to access the Service, and (d) from cookies and similar technologies.
-Identifiers
We may collect your name, email address, account username and password, postal address, and phone number.
-Financial and Transaction Information
We may collect payment details (such as credit or debit card information), billing address, order history, and purchasing or consuming tendencies.
-Inferences
We may also draw inferences from the information that we collect that reflect your preferences or characteristics.
-Device Information
We may collect device information when you visit our Site. Device information may include your device type, browser type, online and/or unique identifiers, IP address, and geolocation information.
-Internet Activity
We may collect information concerning your interaction with our Site, including when you access the Site and your browsing activity on the Site (such as which pages you visit, in what order, and for how long). This may include “traffic data” or tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) that may be helpful for marketing purposes or for improving the Service.
You are not required to provide all personal information identified in this Privacy Policy to use our Service or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests, allow you to register an account, or provide you with promotional notices that we believe you may find valuable.
Cookies
We store certain information that gets collected automatically at our end through cookies and other similar technologies. A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for marketing purposes, including targeted advertising (as discussed in more detail below). Cookies on our Site are generally divided into the following categories:
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Strictly Necessary Cookies. These are required for the operation of our Site. They include, for example, cookies that enable you to log into password-protected portions of our Site and cookies that save items in your online shopping cart.
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Analytical/Performance Cookies. These allow us to recognize and count the number of users on our Site and understand how such users navigate through the Site (e.g., when and which pages are visited, in what order the pages are visited, and where a user is located). This helps improve how the Site works, for example, by ensuring that users can find what they are looking for easily.
We use Google Analytics for part of this process. For more information about Google Analytics, please visit http://www.google.com/policies/privacy/partners/. You can opt-out of Google Analytics’ collection and use of data generated by your use of the Site by going to https://tools.google.com/dlpage/gaoptout.
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Functional Cookies. These improve the functional performance of the Site and make it easier for you to use. For example, cookies are used to remember that you previously visited our Site and asked to remain logged into it. These cookies qualify as persistent cookies because they remain on your device for us to use during your next visit to on our Site.
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Marketing Cookies. These are used to track visitors across websites. These cookies are used to display ads that we believe are relevant and engaging to you.
In addition, we use Shopify to power our online store. Shopify uses certain strictly necessary cookies to enable the online store to function properly as well as analytical/performance cookies. For more information regarding Shopify’s cookies, visit https://www.shopify.com/legal/cookies.
You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of our Site (such as the shopping cart feature), and you may, for example, be required to re-enter your log-in details.
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Do-Not-Track Signals. At this time, Osami does not recognize automated browser signals regarding tracking mechanisms, which may include “do-not-track” instructions.
Children’s Privacy
The Service is not intended for users under the age of 16 and Osami does not knowingly collect personal information from individuals under the age of 16. If you are aware of, or suspect that, someone under the age of 16 is using the Service without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
Our Use of Personal Information
We collect and use your personal information for the following purposes:
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Providing the Service to you and providing products or services requested by, or reasonably anticipated within the context of our relationship with, you;
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Managing our relationship with you;
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Responding to your inquiries or requests, and requesting feedback;
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Administering promotions, events or surveys;
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Providing promotional material or other marketing materials that we believe will be of interest to you;
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Tracking use of your username and password to access our Site and your shopping cart;
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Personalizing the Site (e.g., displaying your name after you log in);
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Analyzing use of the Site;
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Tailoring advertisements to what we believe will be of interest to you (including working with our advertising partners to display advertisements on other websites that you may visit);
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Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible; and
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Complying with legal and regulatory obligations.
Our Disclosure of Personal Information
We may share your personal information with the following third parties:
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Service providers, including hosting providers and IT outsourcing, payment processors, shipping providers, fraud detection and prevention providers, and marketing providers. In some instances, service providers will be directly responsible to you for their use of your personal information. They may be obliged by law to provide you with additional information regarding the personal information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained form such service providers directly, for example, via their websites.
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Advertising networks to provide you with relevant marketing.
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Advisers and financial institutions, including auditors, notaries, business continuity support service providers, and legal, tax, and risk and compliance advisors.
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Where permitted by applicable law, with third parties in connection with a corporate restructuring, sale, transfer, or assignment of assets or business merger, divestiture, or other changes to the control of financial status of the company.
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Government bodies, dispute resolution organizations, law enforcement agencies, or third parties in connection with (a) responding to a subpoena, search warrant, or other lawful request for information we receive; (b) cooperating in a law enforcement or similar investigation; or (c) otherwise protecting our rights, as applicable.
Your Privacy Choices
If you no longer want to receive our newsletter, emails, or other marketing communications, you may unsubscribe at any time by following the unsubscribe options in the communication itself or by emailing us at the contact information in the How to Contact Us section below.
To opt-out of text messages, you may text “STOP” in reply to any Osami marketing text message.
Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account or purchases placed through our Site.
By logging into your account, you may view, and update your name, address, and password.
SMS
This section outlines how we collect, use, and protect your personal information when you choose to engage with us through SMS services. We value your privacy and are committed to safeguarding your data.
By opting in to receive SMS messages from Osami, you consent to the practices described in this policy.
-Types of SMS Messages
Marketing Messages: You may receive marketing messages, including promotions, discounts, and updates about our latest collections.
Order Updates: If you make a purchase, we may send SMS messages to update you on your order status, shipment tracking, and delivery details.
Customer Service: We may use SMS for customer service purposes, responding to your inquiries and providing assistance.
-How We Collect Information
We collect your phone number when you provide it during the checkout process, subscribe to our SMS list, or through other interactions with Osami.
-Data Security
We take the security of your information seriously. Your phone number and SMS data are stored securely, and access is restricted to authorized personnel only.
-Opting Out
You can opt out of receiving SMS messages at any time by replying with "STOP" to the received message. Once opted out, you will no longer receive marketing messages, but you may still receive transactional messages related to your orders.
-Message and Data Rates May Apply
By opting in to receive SMS messages from Osami, you acknowledge that standard message and data rates may apply according to your mobile carrier's terms.
Security
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive from you through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.
You play an important role in keeping your information secure. You should not share your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at the information in the How to Contact Us section below.
Additional Disclosures for Residents of California
For residents of California, this section describes how we collect, use, and disclose, and/or “sell” (as defined under California law) the personal information of California residents, and the rights you may have under California law. These disclosures are intended to supplement this Privacy Policy with information required by California law.
To understand what personal information we may have collected about you in the past 12 months, and from where we collected it, please see the section Information We Collect above.
We collect this personal information, as further described in the Our Use of Personal Information section above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives.
We may share personal information with the third parties listed above in the section Our Disclosure of Personal Information. Below, we have provided more detail regarding the two ways we share your personal information: (a) “sales” of information and (b) general disclosures of information for a business purpose.
-“Sales” of Information
We have marked “sales” in quotation marks because a “sale” under California law broadly includes any disclosure of information in return for any value. This value does not need to be monetary, like in a traditional sale. For example, a “sale” can be when a business provides information collected through cookies to an advertising network that it has hired to promote its own ads—but then the advertising network is able to use the cookie data provided for its own purposes, outside of this particular business relationship.
In the past 12 months, we may have “sold” the following categories of personal information to the following third parties: Internet Activity and Inferences to Advertising networks.
We do not sell, or have actual knowledge of any sale of, the personal information of minors under 16 years of age.
-Disclosure of Information for a Business Purpose
To manage our business and provide services to you, we sometimes share personal information with third parties. These third parties cannot further collect, sell, or use the personal information we share with them except as necessary to perform our purposes, as instructed by us.
In the past 12 months, we may have disclosed the following categories of personal information to the following third parties for our operational business purposes:
Identifiers |
· Service Providers
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Financial and Transaction Information |
· Service Providers
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Inferences |
· Service Providers· Advisers and Financial Institutions |
Device Information |
· Service Providers |
Internet Activity |
· Service Providers |
-Your Rights
Under California law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the information will be used. You have the right to access a copy of the categories and specific pieces of personal information about you that we collect, use, disclose, and/or sell, and the right to ask us to delete or anonymize your personal information, subject to some exceptions. You also have the right to opt-out of the sale of your personal information. Finally, you have the right to be free from discrimination for exercising your rights.
You may exercise your right to opt-out of “sales” by clicking and following the instructions: Do Not Sell My Personal Information located at the footer of our page. We also recognize the Global Privacy Control (“GPC”) as a valid consumer request to opt out of marketing cookies for the browser that you use to access the Site.
If you wish to exercise the right to access or delete your information or have any questions or concerns regarding the processing of your personal information, please contact support@osamiofficial.com with the subject line “California Privacy” so that we can get your email to the right team. We will respond to your request consistent with applicable law.
Please note, however, before we will be able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. If we possess appropriate information about you (e.g., name, email, address), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you, we may not be able to respond to your request.
To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf. We may also require you to verify your identity directly with us.
Additional Disclosures for Residents of Canada
This section contains additional disclosures for residents of Canada. If you wish to access, update, and/or correct inaccuracies in your personal information or change your consent preferences, you may log into your account or contact us at support@osamiofficial.com with the subject line “Canada Privacy” so that we can get your email to the right team. You may also contact us for information about how foreign-based service providers process your personal information or if you have any questions or complaints about the manner in which we treat your personal information.
We retain personal information for as long as necessary to fulfill the purposes for which the information was collect; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
Additional Disclosures for Residents of the European Union (EU) and United Kingdom (UK)
This section provides additional information for residents of the EU and UK.
-Data Transfers
As a US company, most of our operations are conducted in the United States and in order to provide the Service, personal information will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the European Economic Area, we implement the standard contractual clauses approved by the European Commission.
-Retention of Your Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which the information was collect; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
-Legal Basis for Processing Your Personal Information
Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the Our Use of Personal Information section above, including: (i) as may be necessary to perform a contract with you; (ii) as necessary to comply with a legal obligation; (iii) consent (where consent has been provided as appropriate under applicable law); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).
-Automated Decision-Making
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
-Your Rights
As available and except as limited under applicable law, individuals in the EU and UK have the rights described below:
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Access. You have the right to request a copy of the personal information we are processing about you, which we will provide to you in electronic form.
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Rectification. You have the right to require that any incomplete or inaccurate personal information that we process about you is amended.
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Deletion. You have the right to request that we delete personal information that we process about you, unless, for example, we are required to retain such information to comply with a legal obligation or to establish, exercise or defend a legal claim.
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Restriction. You have the right to request that we restrict our processing of your personal information where: (i) you believe such data to be inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
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Portability. You have the right to request that we transmit the personal information we hold with respect to you to another data controller.
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Objection. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data to establish, exercise, or defend a legal claim.
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Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information based on your consent before the point in time when you withdraw your consent.
Some rights may be limited, and we may need to retain certain personal information, as required, or permitted by applicable law. To inquire about or exercise the rights listed above, at any time, contact us at support@osamiofficial.com with the subject line “EU Privacy” so that we can get your email to the right team. We will respond to your request consistent with applicable law.
If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.
Additional Disclosures for Residents of Brazil
This section provides additional information for residents of Brazil.
-Data Transfers
As a US company, most of our operations are conducted in the United States and to provide the Service, personal information will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers.
-Retention of Your Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which the information was collect; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
-Legal Basis for Processing Your Personal Information
Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the Our Use of Personal Information section above, including: (i) as may be necessary to perform a contract with you; (ii) as necessary to comply with a legal obligation; (iii) consent (where consent has been provided as appropriate under applicable law); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).
-Automated Processing
We do not use automated processing to make decisions that may affect you significantly. However, we use profiling and analytics to understand how people user our Site and for marketing purposes. These analytics help us understand and improve the Service. We also use security and fraud analytics, for example, to identify potential fraud.
-Your Rights
As available and except as limited under applicable law, individuals in Brazil have the rights to request:
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Confirmation of processing of personal information;
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Access to your personal information;
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Correction of incomplete, inaccurate, or outdated personal information;
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Anonymization, blocking, or deletion of unnecessary, excessive data;
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Personal information portability to another service provider or product, upon express request;
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Deletion of personal information processed with your consent;
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Obtaining information about the entities with which Osami has shared your personal information;
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Information on the possibility of you not providing consent, as well as being informed about the consequences should you not give consent;
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Revocation of consent.